At WP Engine, being Buyer-Impressed is greater than only a core worth—it’s a dedication that drives all the things we do. That’s why we’re thrilled to announce that our Buyer Expertise (CX) workforce has earned a Gold Stevie Award for Buyer Service Division of the 12 months – Laptop Providers!
This Gold distinction is the very best honor awarded within the class and marks one more milestone in WP Engine’s historical past of excellence in buyer help. Since incomes our first Stevie in 2015, we’ve amassed greater than a dozen Stevie Awards, solidifying our place as an business chief in distinctive customer support.
“Every Stevie Award we earn is a testomony to the unbelievable dedication and keenness of our buyer expertise workforce and a mirrored image of their tireless dedication to our core worth of being Buyer Impressed,” stated WP Engine VP of Buyer Expertise Slade Cozart.
“Our workforce is completely wonderful. I’m extremely happy with what we’ve achieved collectively and excited for what’s subsequent as we proceed to set the bar for excellence by means of each buyer interplay.”
Learn on to find out about The Stevie Awards and WP Engine’s monitor file of success within the realms of buyer expertise and help.
What are The Stevie® Awards?
The Stevie® Awards is a corporation overseeing 9 international enterprise recognition applications, together with the Stevie Awards for Gross sales & Buyer Service for which WP Engine received Gold.
Established in 2002, the Stevie Awards obtain greater than 12,000 nominations yearly throughout its 9 applications as they honor prime corporations worldwide, making a Stevie some of the prestigious markers of outstanding organizations on a worldwide scale.
The Stevie Awards for Gross sales & Buyer Service acknowledge organizations that ship extraordinary customer support and gross sales options. This yr’s competitors was fierce, with entries from greater than 2,100 corporations throughout 45 international locations and territories.
Winners have been chosen by 176 skilled judges who evaluated entries based mostly on innovation, impression, and effectiveness. To earn Gold in such a aggressive atmosphere is a testomony to the dedication, experience, and relentless Buyer-Impressed strategy of our unbelievable CX workforce.
Our Buyer Expertise consultants work 24/7/365 across the globe to make sure our clients obtain the very best help, and so they proceed to set the bar excessive for what customer support needs to be.
A historical past of excellence in service
WP Engine has obtained a number of Stevie Awards throughout varied classes during the last decade, reflecting our continued dedication to glorious customer support.
In 2015, WP Engine earned its first Bronze Stevie Award for buyer expertise. We then secured a Silver Stevie Award in 2016 for Buyer Service Division of the 12 months within the Laptop Software program class in addition to a Gold Stevie Award in the identical class the next yr.
Within the years since, The Stevie Awards have continued to roll in for our unbelievable CX workforce. We earned one other Gold Stevie Award for Buyer Service Division of the 12 months in 2018, one other Silver Stevie in 2019, and two extra Silver Stevie Awards in 2021: one for Buyer Service Success in Know-how Industries and one other for Buyer Service Division of the 12 months in Laptop Software program. WP Engine was honored with one more Silver Stevie Award for Gross sales & Buyer Service in 2023.
These constant accolades from The Stevie Awards spotlight WP Engine’s dedication to delivering distinctive customer support and solidify our workforce for example of excellence, even when thought of inside a discipline of our distinctive cohorts.
We’ll proceed to boost the bar for our clients
Our workforce is honored to obtain this Gold Stevie Award, however we’re not stopping right here—we’re deeply dedicated to buyer satisfaction and help excellence. Our clients’ success is our success, and we’ll proceed to innovate, enhance, and ship the very best managed internet hosting expertise.
Thanks to our unbelievable clients for trusting us together with your web sites, and to our CX workforce to your unwavering dedication to excellence. This Gold Stevie is yours!
Need to be a part of an award-winning buyer expertise workforce? Try our careers web page for open roles.
